GM Launches Collision Assistance Feature in Vehicle Mobile Apps to Guide Drivers After a Crash
GM's new Collision Assistance tool in its vehicle mobile apps helps drivers navigate post-crash steps from documenting the scene to filing an insurance claim.
17,000
What Happened
GM has introduced Collision Assistance, a feature within its myChevrolet, myGMC, myBuick, and myCadillac mobile apps for eligible U.S. owners. The tool guides drivers through the post-collision process, from documenting the incident to starting an insurance claim and finding a GM-recommended repair facility. A new self-discovery feature lets drivers initiate the flow themselves and pause the experience to return later.
- Guides drivers to collect key details at the scene using the app’s camera and prompts.
- Provides a step-by-step, self-paced experience that does not interrupt emergency calls.
- Connects customers to facilities in the GM Collision Repair Network, which includes independent body shops and GM dealerships following GM repair procedures.
17,000crashes
per day, according to NHTSA, highlighting the need for clear post-collision guidance.
Why this matters
With nearly 17,000 police-reported crashes daily in the U.S., this in-app guidance aims to reduce confusion and help drivers make informed decisions after a collision.
Terms in This Story
- GM Collision Repair Network
- A network of independent body shops and GM dealership facilities that follow GM-recommended repair procedures and use GM Genuine parts.
- OnStar
- GM's subscription-based telematics service that provides safety, security, and connectivity features in vehicles.
- ACDelco
- A brand of automotive parts and components used in GM vehicles, engineered to meet GM specifications.
Summarised from the linked release; details can be imperfect — always verify against the original source.